Conduct technical maintenance and improvements on makerspace equipment and space to ensure optimal performance and accessibility for users. Lead hands-on workshops and training sessions, allowing students and faculty to successfully utilize complex tools and technology. Provide personalized technical support and guidance, encouraging a collaborative environment for creative projects and innovation

Utilize technical leadership skills, emphasizing collaborative design, implementation, and delivery of human-centered software systems. Improve spoken and written technical communications to specific audiences of stakeholders, with an emphasis on collaborators. Design, specify, construct, verify iterating on, and operate production-grade software systems in a team setting.

Delivered outstanding customer service in a fast-paced environment, consistently exceeding guest expectations. Developed efficient time management and communication skills, managing multiple tasks and adapting to a changing environment. Maintained a positive and friendly demeanor, creating a welcoming atmosphere for customers.